FAQ

Frequently Asked Questions

Everything you need to know about our programs, enrolment, and how we help your child succeed.

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General

We maintain very small batch sizes of max 5–6 students to ensure each child receives individual attention and personalised guidance.

Our courses are designed for kids aged 6 to 16, covering primary through early secondary education.

All classes are conducted live online via our secure, interactive classroom platform. It includes video, whiteboards, and collaborative tools — no app download needed.

Yes, we provide comprehensive digital study materials, worksheets, and practice tests for all our courses at no extra charge.

All our teachers are experienced, degree-qualified educators who are well versed with the Australian curriculum and selective school requirements.

Enrolment & Trial

Absolutely! We offer a 100% free trial class for Vedic Maths and other subjects so you can see our teaching style firsthand before committing.

You can book a free trial class via our website or call us on +61 416 893 630. Our team will guide you through the best course for your child's needs.

No joining fee. You only pay for the course package you choose. We believe in transparent, upfront pricing.

Yes. Please contact us at least 48 hours in advance to reschedule or cancel a class. We are happy to work around your schedule.

Selective School Prep

Our Practice Test Series includes 5 or 10 full-length mock exams in English, Writing, Maths, and General Ability — formatted exactly like the real test. Optional doubt-clearing sessions are also available.

We recommend starting at least 6 months before the test date. This gives enough time to identify weak areas, practice consistently, and build confidence.

Yes! We have dedicated programs for both NSW Selective High School Entry and Victoria's Selective Entry High Schools (Melbourne High, MacRob, Nossal, Suzanne Cory).

Doubt-clearing sessions are 1-hour online instructor-led classes where students can ask questions about their test results and get targeted help on weak areas. They are optional but highly recommended.

Payments

We accept bank transfer (BSB: 083-004, Account: 86-099-9678 — Markpro Consulting Pty Ltd) and credit/debit card via PayPal (paypal.com/paypalme/TheOnlineKids). Choose AUD as the currency. Note: PayPal fee is extra.

Yes, we offer special pricing for families enrolling more than one child. Please contact us directly to discuss the options.

If you are not satisfied after your first paid class, please contact us and we will do our best to resolve the issue or arrange a refund.

Still have questions?

Can't find the answer you're looking for? Our team is happy to help.

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Mon–Sat, 9am–7pm AEST
+61 416 893 630